What Does It Take To Be Brisbane’s Best Property Manager?

by | Feb 16, 2021

Property Management is highly demanding and takes a unique set of skills. Between finding the right tenants, ensuring low vacancies and high returns, keeping up to date with maintenance, and communicating between the different parties, there’s a lot to juggle. If the fundamentals are not in place, it can become a nightmare for owners and tenants alike. 

So what is the secret? How do you juggle all those demands while keeping both the owners and tenants happy? We went straight to the source to find out. 

As an expert in the field and one of the most competitive and highly respected Property Managers in the Brisbane leasing arena, Suzana Wade discusses what it takes to be Brisbane’s best Property Manager. 

Suzana Wade | Brisbane's Best Property Manager

Knowledge and experience 

The best Property Managers are backed by significant experience, a strong knowledge base, and glowing reviews from past clients. Local market knowledge is required to guide owners on maintaining and (sometimes) increasing the value of their properties. In addition to this, a strong understanding of local council regulations and relevant state laws is required. This ensures both the owners and the tenants are protected. 

Organisational skills 

Remember all the things a Property Manager has to juggle? You will constantly have things on the go. With multiple properties requiring communication with tenants, owners, and potential third-party maintenance personnel, you need to be an excellent multi-tasker.

Without being organised, managing so many things at once can quickly turn messy. Start with a detailed database with all the relevant information for owners, tenants, and the properties. Write everything down and invest in a good calendar. This allows you to stay abreast of the important dates such as rent due dates, maintenance, lease reviews, extra bills such as water, inspections, and repairs. 

Excellent communication and transparency 

Trust is paramount to the process. The best Property Managers know the gravity of managing someone’s investment and can communicate with their clients in a way that fosters confidence. One way I build trust is to have a completely transparent approach with open communication. I keep owners informed throughout the process and encourage direct feedback to ensure that there are no surprises at the end. I also have an open line of communication with tenants. Gauging the expectations of all parties involved is imperative to matching the best tenants with the best properties and keeping them leased. 

What It Takes To Be Brisbane's Best Property Manager | Locate Property

Just remember, the client should be at the heart of what you do. If you have happy clients, this promotes more business and success. So above all, aim to always exceed the client’s 

Why THE RIGHT Landlord Insurance is a Must For Your Investment Property

Why THE RIGHT Landlord Insurance is a Must For Your Investment Property

You need to be aware that Landlord Insurance policies are not created equal. It is absolutely essential that you read your policy thoroughly before purchasing any. This is one area you simply cannot afford to take the cheaper option. Having been in property management...

How to Treat Your Investment Property Like a Business

How to Treat Your Investment Property Like a Business

When questioned on their motives, most investors sight financial freedom as one of the major goals behind their investment property acquisition. However, looking at the 'bigger picture' is crucial in ensuring you don’t wind up investing more time then the property is...

Why a Successful Property Investor Never Works Alone

Why a Successful Property Investor Never Works Alone

Everything in life that you wish to truly excel at involves a sharp learning curve and your journey as a property investor is no different. One of the most important lessons all successful investors have to learn is to look at property investment as a business...

Ten Must Do’s Before Putting Your Property on the Market

Ten Must Do’s Before Putting Your Property on the Market

So you’ve decided it’s time to put your property on the market? That’s great, but if you want to get the absolute most out of your property then preparation is your best friend. We’ve put together our Top Ten list of tips and tricks that you can implement to give you...